Example: Special Beneficiary Declaration Flow
1. Collecting the member's information
1. Collecting the member's information
The flow begins by gathering the member’s core details such as name, CPR number, address, phone number, email, and agreement reference. Validation rules ensure accurate input, including CPR validation and automated address suggestions based on DAWA. This helps prevent errors and ensures the declaration contains correct personal information.
2. Explaining choices and legal options
2. Explaining choices and legal options
Beneficiary selections often include legal concepts that many members do not fully understand. The flow provides clear guidance through an embedded PDF that explains the different types of beneficiaries and the legal implications. This reduces confusion and helps members make informed decisions.
3. Identifying beneficiaries
3. Identifying beneficiaries
Members can choose whether they want to specify individuals, organisations, or both. Based on this choice, the flow automatically branches to collect the right details. For individuals, the flow collects name, CPR, address, nationality, birthdate, and relationship. For organisations, a CVR lookup is used to validate and retrieve the correct company.
4. Handling advanced legal rules
4. Handling advanced legal rules
Some declarations require logic that depends on the beneficiary’s age, citizenship, or relationship. The flow automatically adapts using conditional routing. Examples include:
- Asking about inheritance tie up if the beneficiary is under a certain age
- Allowing members to define payout age or payout duration if continuous payments are chosen
- Asking about separate property options when relevant
5. Supporting multiple beneficiaries
5. Supporting multiple beneficiaries
If the member wants to include more than one beneficiary, the flow loops to collect the same high quality information for each additional person or organisation. This creates a consistent and complete declaration regardless of complexity.
6. Generating and preparing the official declaration
6. Generating and preparing the official declaration
Once all information is collected, the flow automatically fills a pre formatted PDF with the member’s responses. This removes manual data entry, prevents mistakes, and ensures that the final document follows the pension provider’s official layout and legal wording.
7. Capturing a secure digital signature
7. Capturing a secure digital signature
The member is guided to sign the generated document digitally through the integrated signature provider. This step gives the declaration legal validity and removes the need for printing or scanning.
8. Sending the completed declaration
8. Sending the completed declaration
After the signature is captured, the flow sends the final PDF to the pension provider by email. All necessary information and attachments are included automatically. The member receives a confirmation message and is directed to continue on the provider’s website.

