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Calculation Feature

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Overview

Wizflow connects your digital customer flows with real-time financial calculation capabilities. In a single interaction, customers can model outcomes such as home loan affordability across interest rate scenarios, explore long-term savings plans, or receive automated financial recommendations - all based on your institution’s own rules. The Calculation feature compares two financial scenarios:
  • Baseline: The customer’s current financial situation
  • Recommendation: An optimized scenario with suggested improvements
The system forecasts year by year until age 88, showing how different financial decisions impact their future across pensions, mortgages, insurance, savings, and investments.

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Why Use This Feature

Interactive Financial Modeling

Let customers explore “what if” scenarios in real-time during onboarding or advisory conversations

Comprehensive Planning

See the complete financial picture - how mortgage refinancing affects retirement savings, or how pension contributions impact emergency funds

Actionable Recommendations

Generate specific, quantified suggestions based on your institution’s rules and the customer’s actual situation

Multi-Market Support

Built-in tax and benefits calculations for Denmark and UK markets

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Common Use Cases

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1. Mortgage Refinancing Advisory

Customer question: “Should I refinance my mortgage?” What you can show:
  • Monthly payment difference (before and after)
  • Total interest savings over loan lifetime
  • Break-even point including all refinancing costs
  • Impact on home equity at retirement
Required inputs:
  • Customer birth year
  • Current house value
  • Existing loan details (balance, interest rate, remaining years)
  • New mortgage offer terms
Key outputs:
  • Loan-to-value ratio comparison
  • Average monthly net installment delta
  • Total refinancing fees
  • House equity at retirement
Minimum required:
  • Primary person birth year
  • House value
For meaningful recommendations:
  • Existing loan principal
  • Remaining tenure
  • Current interest rate
  • Contribution fee rate
  • Refinancing costs (redemption fee, bond price)
  • New mortgage terms (interest rate, contribution fee, bond price)

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2. Retirement Planning & Pension Optimization

Customer question: “Am I saving enough for retirement?” What you can show:
  • Projected retirement income vs current income (coverage ratio)
  • Monthly disposable income throughout retirement
  • Impact of increasing/decreasing contributions
  • Tax-optimized contribution strategies
Required inputs:
  • Customer birth year
  • Current monthly income
  • Existing pension savings and contributions
  • Desired retirement age
Key outputs:
  • Coverage ratio (target: 75%)
  • Average monthly disposable income during retirement
  • Net pension depot at retirement
  • Year-by-year retirement income projections
Minimum required:
  • Primary person birth year
  • Income amount and payment frequency
For meaningful recommendations:
  • Existing pension policy initial value
  • Current contribution amount
  • Payout type (lump sum, annuity, life annuity)
  • Target coverage ratio or desired retirement income

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3. First-Time Homebuyer Affordability

Customer question: “Can I afford this house while maintaining my other financial goals?” What you can show:
  • Impact on emergency savings
  • Effect on retirement planning
  • Long-term affordability analysis
  • Required emergency fund adjustments
Required inputs:
  • Income and current savings
  • Target house price
  • Mortgage terms being considered
  • Existing pension contributions
Key outputs:
  • Cash-to-salary ratio
  • Impact on retirement savings
  • Long-term wealth projections
  • Recommended emergency fund size

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4. Life Event Protection (Insurance)

Customer question: “Am I properly protected if something unexpected happens?” What you can show:
  • Household income replacement scenarios
  • Coverage adequacy analysis
  • Premium vs benefit trade-offs
  • Impact on family’s financial security
Required inputs:
  • Customer birth year
  • Household income
  • Existing insurance coverages
  • Financial obligations (mortgage, dependents)
Key outputs:
  • Coverage ratio for different life events
  • Disposable income projections (disability/death scenarios)
  • Recommended coverage levels

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How It Works

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1. Data Collection

The calculation trigger collects customer inputs from your workflow responses — income, existing financial products, goals, and household information.

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2. Scenario Analysis

The system builds two complete financial projections:
  • Baseline: Current trajectory with no changes
  • Recommendation: Optimized plan based on your institution’s rules

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3. Results Generation

Returns three types of outputs:
  • Financial Figures: Key numbers (wealth at retirement, coverage ratios, loan-to-value ratios)
  • Delta Figures: Differences between scenarios (monthly payment changes, retirement income improvements)
  • Time-Series Data: Year-by-year projections for visualization

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Financial Areas Covered

What it calculates:
  • Saving and down-saving phases for each person
  • Disposable income during retirement
  • Coverage ratio (retirement income vs current income)
  • Tax and public benefit implications
Recommendation options:
  • Target coverage ratio (default: 75%)
  • Target retirement income
  • Specific contribution amounts (gross or net)
Supports:
  • Individual and household-level pension planning
  • Country-specific tax calculations (Denmark and UK)
  • Multiple payout types (lump sum, annuity, life annuity)
What it calculates:
  • Financial impact of disability or death events
  • Coverage adequacy vs household needs
  • Premium and payout projections
Recommendation options:
  • Target coverage ratio (default: 75%)
  • Target disposable income in event scenarios
  • Specific premium amounts
Supports:
  • Death and disability coverage analysis
  • Integration with pension policies
  • Country-specific tax calculations (Denmark and UK)
What it calculates:
  • Refinancing scenarios with all costs
  • Home equity projections
  • Loan-to-value ratio over time
  • Interest-only period optimization
Supports:
  • Multiple houses and mortgages
  • Fixed rate loans, bond-based mortgages, bank loans
  • Complete refinancing cost analysis (redemption fees, foundation fees, bond prices)
Recommendation options:
  • Target loan-to-value ratio at retirement (default: 50%)
  • Optimized use of interest-only periods
  • Custom mortgage terms
What it calculates:
  • Recommended emergency fund size
  • Timeline to reach savings target
  • Cash-to-salary ratio
Recommendation options:
  • Target cash-to-salary ratio (default: 125% of monthly gross)
  • Specific emergency fund amount
  • Custom savings plan (initial + monthly contributions)
Supports:
  • Multiple cash accounts
  • Automatic rebalancing from other liquid assets
What it calculates:
  • Investment portfolio projections
  • After-tax returns (mark-to-market, realization tax)
  • Net cash flow impact from all financial decisions
How it works: Functions as a “liquidity account” — surpluses and deficits from other areas (pension increases, mortgage changes) flow through here, showing real impact on available cash.Supports:
  • Multiple asset types (stocks, bonds, cash)
  • Different tax regimes (primarily Danish market)
  • Dreams and one-off expenses
What it calculates:
  • Company equity projections
  • Dividend payout strategies
  • Tax optimization for incorporated companies
Supports:
  • Personal and incorporated companies
  • EBITDA-based projections
Recommendation options:
  • Maintain current structure
  • Top-tax optimized dividends (incorporated companies)
  • Custom dividend amounts
What it supports:
  • One-off major expenses (home purchase, travel, education)
  • Impact analysis on overall financial plan
How it works: Dreams are treated as planned withdrawals at specified dates. The system automatically shows if goals create cash flow challenges and helps adjust the plan accordingly.

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Configuration

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Basic Setup

1

Set Calculation Country

Choose Denmark or UK (determines tax rules and public benefits)
2

Collect Customer Age

Birth year is required; pension age and expected death age are optional (defaults: 65-68 for pension, 85-90 for death)
3

Add Municipality (Denmark only)

Municipality ID for accurate tax calculations
4

Map Workflow Variables

Connect your workflow response variables to calculation inputs

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Optional: Spouse/Partner

Include spouse information (same fields as primary) for household-level planning with coordinated retirement timing.

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Recommendation Settings

Configure default targets for your institution:
ParameterPurposeDefault
Loan RatioTarget loan-to-value at retirement50%
Pension Recommendation RatioTarget coverage ratio75%
These can be customized per customer based on their specific situation and goals.

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Understanding Results

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Financial Figures

Key outcome metrics that summarize the customer’s financial situation:
  • Wealth at retirement
  • Coverage ratios
  • Loan-to-value ratios
  • Average disposable income during retirement
  • Emergency savings adequacy

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Delta Figures

Show the specific impact of recommendations:
  • Monthly payment changes
  • Retirement income differences
  • Wealth accumulation improvements
  • Interest savings
  • Tax implications

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Time-Series Data (Statements)

Year-by-year projections available for visualization:
  • Income and expense trends
  • Asset and liability values over time
  • Tax payments
  • Pension contributions and payouts
  • House equity development

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Messages & Alerts

Proactive warnings about potential issues:
  • Negative account balances
  • Income shortfalls in retirement
  • High debt ratios
  • Unexpected tax situations

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Displaying Results in Wizflow

Message Entity

Display findings and recommendations in conversational format

Chart Entity

Visualize projections and trends over time

Comparison Chart

Side-by-side baseline vs recommendation scenarios

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System Capabilities

Deterministic Results

Identical inputs always produce identical results for consistent customer experiences

Country-Specific Rules

Built-in tax and benefit calculations for Denmark and UK

Household Planning

Supports individuals and couples with coordinated financial planning

Long-Term Forecasting

Projects until age 88 for comprehensive life planning

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Best Practices

Start Focused

Begin with the most relevant financial area for your customer (mortgage, pension, or emergency savings), then expand to additional areas

Test Scenarios

Use sample data to verify calculations and fine-tune your workflow before customer-facing deployment

Validate Key Inputs

Confirm critical assumptions (retirement age, growth rates, tax status) with customers to ensure meaningful projections

Emphasize Changes

Focus on what improves and by how much — delta figures often resonate more than absolute numbers

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Getting Started

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Quick Start Checklist

1

Choose Your Use Case

Select from mortgage refinancing, retirement planning, homebuyer affordability, or insurance optimization
2

Identify Required Inputs

Review the detailed input requirements for your chosen use case (see accordions above)
3

Configure Your Workflow

Set up your Wizflow conversation to collect necessary customer information
4

Map Variables

Connect workflow responses to calculation inputs
5

Test with Sample Data

Run test calculations to verify results and refine your customer experience
6

Design Result Presentation

Choose how to display results using message, chart, or comparison entities

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Example Workflow: Mortgage Refinancing

Here’s a simple workflow structure for mortgage refinancing advisory:
  1. Collect basic information
    • Age and household size
    • Current house value
    • Existing mortgage details
  2. Present refinancing offer
    • New mortgage terms
    • Interest rate options
  3. Trigger calculation
    • Compare baseline vs recommended scenario
    • Generate projections
  4. Display results
    • Monthly payment comparison (chart)
    • Total savings over loan term (key figure)
    • Break-even analysis (message)
    • Long-term equity impact (chart)
  5. Gather decision
    • Proceed with refinancing
    • Explore alternative terms
    • Decline and maintain current mortgage

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Technical Details

The calculation engine provides deterministic results, ensuring consistent customer experiences. Forecasts extend until age 88 by default, offering comprehensive long-term planning insights. The system automatically manages time context including optimization periods, retirement timing, and life events. All calculations are performed with annual granularity, focusing on long-term financial planning rather than short-term budgeting.

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Support

For questions about implementing the calculation feature in your Wizflow workflows, contact our team.