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The Pension Policy Display entity displays a customer’s pension policies in the chatflow — including their coverages, risk coverage, and policy details. Its labels are editable, so you can tailor the wording to each flow.

What It Shows

  • Policies — the customer’s pension policies
  • Coverage overview — the coverages attached to each policy
  • Risk coverage — risk-related coverage for each policy
  • Policy details — a detailed view of an individual policy
This entity displays the customer’s pension policies. It complements the existing pension data collection entities.

Editable Labels

Most of the visible text in the entity is editable, so you can adjust wording and translations per flow without changing the underlying data. Labels are managed like any other entity label in the template builder.

Testing

Outside of production, the entity supports test profiles so you can preview the display against sample pension data. Test profiles are not available in production.

Policy Data Structure

Each policy the entity displays follows the Policy shape below. Use this as a reference when mapping labels or wiring the entity’s data into your flow.

Next Steps

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